Reference

What You Agree To When You Open an Account

These terms set out the rules that apply to your bettortimes account — how it works, what you can do with it, and what we expect in return.

State-eligibility rules applyPayPal, Venmo, Play+ coveredAccount holder age verification requiredOne account per personUS players only
bettortimes What You Agree To When You Open an Account
TERMS CONTACT PATHS

Reach Us About Your Account Agreement

Live Chat Start a live chat session from the account menu to ask about a specific clause, a PayPal transaction dispute, or a payment verification step tied to these terms.
Email Support Send a detailed message to our support address for written confirmation of how a term applies to your account, your Venmo withdrawal status, or a Play+ card issue.
Account Help Center The help center inside your account dashboard walks through the most common terms questions — identity verification, payment limits, and state-eligibility checks — step by step.
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account Access

Your account security and data privacy are part of what these terms cover. Here is how we approach each area.

Identity Verification

We verify your identity before processing a withdrawal. You'll upload a government-issued ID through the secure account portal — this satisfies state-level KYC requirements tied to your payment method.

Data Retention

Account data, transaction records, and session history are retained for the period required by applicable state law. You can request a summary of your stored data by contacting support via live chat or email.

Cookie and Session Policy

We use session cookies to keep your account active and analytics cookies to improve the platform. You can adjust cookie preferences in your browser settings at any time without losing your account access.

Account Changes and Closure

To update your registered email, linked PayPal address, or Venmo handle, go to Account Settings and follow the verification prompt. Closure requests are handled through live chat with a short identity confirmation step.

Common Questions About These Terms

These are the questions we hear most often about how the account agreement works. If your question isn't here, live chat can walk you through the relevant clause directly.

Yes. Access and betting activity are governed by the law of the state where you are located when you play. State rules take priority, and certain features may not be available in every eligible state.

These terms cover your account overall. PayPal, Venmo, and Play+ each follow the same account rules, though each payment provider also has its own service agreement that applies alongside ours.

We send a notice to the email address registered on your account before any material change takes effect. Check your inbox and spam folder; continued use of the platform after the notice date confirms your acceptance.

We retain transaction and identity records for the period required by state law after closure. You can request a copy of your stored data at any point by contacting our support team through live chat or email.

No. These terms permit one account per person. Duplicate accounts may be closed and any associated balances handled in line with the terms governing account suspension and fund returns.

Open a live chat session or send an email with your transaction ID, the payment method used — PayPal, Venmo, or Play+ — and a brief description. We aim to respond with a resolution path within one business day.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.